https://boards.hellobee.com/ Pregnancy, Baby and Parenting blog, by Hellobee en Wed, 29 Apr 2026 08:54:29 +0000 https://boards.hellobee.com/topic/toddlers-and-rocking-chairs#post-1030189 Mon, 19 Aug 2013 20:28:10 +0000 T.H.O.U. 1030189@https://boards.hellobee.com/ <p>I got a hand me down one that I spray painted. It looks cute in er room and she doesn't sit on it often but when she does she sits nicely. </p> https://boards.hellobee.com/topic/toddlers-and-rocking-chairs#post-996355 Wed, 07 Aug 2013 12:31:14 +0000 Adira 996355@https://boards.hellobee.com/ <p>My brother and I had one when we were little!!! I don't remember it being much of an issue! :) </p> https://boards.hellobee.com/topic/toddlers-and-rocking-chairs#post-996350 Wed, 07 Aug 2013 12:29:36 +0000 Bluebonnet 996350@https://boards.hellobee.com/ <p>I had a rocking chair when I was little. My parents have it at their house for LO and she LOVES it. She climbs up in it and "rocks". Its adorable. So far, she hasn't tried to stand on the chair. </p> https://boards.hellobee.com/topic/toddlers-and-rocking-chairs#post-996334 Wed, 07 Aug 2013 12:27:02 +0000 mediagirl 996334@https://boards.hellobee.com/ <p>We have one. It took a couple of weekends for her to learn she doesn't stand on it, she is to sit on her bottom on it. She doesn't stand on it anymore but she does get a glint in her eye when she goes to sit on it sometimes, as if she wants to stand on it.</p> <p>We just watch her closely. </p> https://boards.hellobee.com/topic/toddlers-and-rocking-chairs#post-996331 Wed, 07 Aug 2013 12:25:45 +0000 keiki_mama 996331@https://boards.hellobee.com/ <p>I found a really cute children's rocking chair at a consignment shop for $8 yesterday. I hesitate in getting it because... well, toddlers and rocking chairs?! That sounds like a safety hazard. I can already picture LO standing on the rocking chair and falling on his head. What do you think? Is this a recipe for disaster? If your LO has a rocking chair do they like it? </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901794 Tue, 02 Jul 2013 15:15:30 +0000 SAHM0811 901794@https://boards.hellobee.com/ <p>Sorry about your experience! I ordered out infant carseat from them and everything was fine, but probably since those are more readily available vs furniture. </p> <p>I would go for the refund and order from somewhere else... We got our glider from Giggle in Soho for about the same amount of $. I don't remember how long it took to ship, but I do know that their customer service is pretty outstanding. </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901716 Tue, 02 Jul 2013 15:00:57 +0000 Dandelion 901716@https://boards.hellobee.com/ <p>oh, I'd be so furious! You're spending so much on a chair and the store acts like it's no big deal!</p> <p>I have no wisdom about this, though...I hope something works out! </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901682 Tue, 02 Jul 2013 14:49:19 +0000 Foodnerd81 901682@https://boards.hellobee.com/ <p>I'm so sorry you are dealing with this, and at just about 9 months pregnant!! How infuriating! I went to a few stores in the NY/NJ area and I was told by a few places that special orders were taking a little longer than usual because of all the hurricane Sandy babies-- when the orders are actually placed, of course! </p> <p>On principle, I just wouldn't want to deal with them and give them any money for the chair, even though I don't know when or how you'll get another one sooner. Amazon doesn't sell it in stock fabrics or anything, right? Did you check out the West Elm glider (Graham or something?) that looks similar? I wonder if they can do it sooner. </p> <p>I don't think you are overreacting-- I'd be furious. But I am also sure that you and your baby will figure out a nursing situation that works for you, even if it's temporary. Which is not to say you should not make a stink-- you and DH should make the biggest stink you can! </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901644 Tue, 02 Jul 2013 14:34:32 +0000 spaniellove 901644@https://boards.hellobee.com/ <p>I agree with the suggestions to contact the BBB and other social media outlets. I've had this kind of experience with a store where we bought our furniture from and it turned out that many other people had the same experience but no one was making a big enough stink about it so they were getting away with a totally clean BBB accreditation and having Yelp wipe the slate clean. </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901543 Tue, 02 Jul 2013 13:56:48 +0000 Cole 901543@https://boards.hellobee.com/ <p>I wonder if you could contact Dutailier directly? Perhaps by reaching out to them over the phone or through social media they could help you. They might be able to put you in touch with another retailer or have some other solution. </p> <p>I would be livid too, I can't stand terrible customer service! </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901510 Tue, 02 Jul 2013 13:48:00 +0000 Anagram 901510@https://boards.hellobee.com/ <p>Gift card is a good idea!!!! Bit I think I'm going to have to hand this over to my husband. I can't deal with that guy anymore. I pretty much hate him at this point. </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901493 Tue, 02 Jul 2013 13:41:03 +0000 T.H.O.U. 901493@https://boards.hellobee.com/ <p>@kiddosc: here is an email address for someone that responded on that FB page:<br /> <a href="mailto:Kelsey@albeebaby.com">Kelsey@albeebaby.com</a> </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901488 Tue, 02 Jul 2013 13:38:47 +0000 kiddosc 901488@https://boards.hellobee.com/ <p>They do have a facebook page <a href="https://www.facebook.com/AlbeeBaby?fref=ts" rel="nofollow">https://www.facebook.com/AlbeeBaby?fref=ts</a></p> <p>It looks like some other people have had shipping complaints and gotten prompt responses. You totally need to post on their page! </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901483 Tue, 02 Jul 2013 13:37:38 +0000 HabesBabe 901483@https://boards.hellobee.com/ <p>Keep complaining and asking to speak to supervisors-- the loaner chair isn't sufficient compensation for the mistakes that they have made. You need the loaner chair and a discount. Tweet them if they don't get you to someone who can make this call. </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901476 Tue, 02 Jul 2013 13:34:00 +0000 SugarplumsMom 901476@https://boards.hellobee.com/ <p>I'd report them to BBB! Seriously, they're not supposed to do that kind of thing where they keep promising you something and end up offering something else. It's a bait and switch tactic. They need to offer you compensation for your time, those bastards! It's horrible business practices! They should be ashamed. What's worse is that guy that's "helping you" he's praying on a pregnant woman!!!!! This kind of stuff boils my blood!</p> <p>Please file a claim right away! After filing it, they will offer you a chance to explain what you want as compensation. Ask for compensation not in the form of a gift certificate at their shitty store! </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901443 Tue, 02 Jul 2013 13:21:27 +0000 mrs. wagon 901443@https://boards.hellobee.com/ <p>Do they have a facebook page? Instagram? Twitter? I would totally tap them on social media with your horrible customer service experience... I bet someone will be talking with you very quickly!!</p> <p>I am sorry. I totally understand your experience-- I had a similar experience but nothing close to what you went through (our custom upholstered glider arrived but they never called us to let us know it was ready. They ended up delivering it to us for free because it was sitting in their warehouse for weeks and my due date was fast approaching) and I totally understand your want to have THE chair you bought for when the baby arrives. And trust me, having a comfy glider is REALLY important. When your'e spending 24 hours a day soothing a baby to sleep and nursing it, a glider is so very key. </p> <p>If I were you, I would hound them until they gave you some kind of gift card to their store, make sure your order is being rushed as much as possible, AND take the loaner chair and make them deliver and pick up for free. That way at LEAST you have a place to sit. It will suck having to avoid the loaner chair in pics but at least there will be somewhere to sit at 4am! </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901442 Tue, 02 Jul 2013 13:20:48 +0000 Andrea 901442@https://boards.hellobee.com/ <p>Albee baby really is horrible. We ordered our crib from them and it took forever to arrive. Way longer than they said. I was freaking out that we might not have a crib even though I ordered it like 5 months in advance. I kept calling and calling. I probably talked to those same horrible people. Anyway, we went to pick it up and the crib was in a few different boxes. So we took what they gave us and guess what, they neglected to give us all the boxes! So we had to drive aaaaaaall the way back there the following week to pick up the rest of our crib. This was 3.5 years ago and there was a lot more to this story that I have since forgotten but that experience was horrible and I will never shop there again! Sorry you have to deal with them, too. :-( </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901396 Tue, 02 Jul 2013 13:09:15 +0000 MamaBehr 901396@https://boards.hellobee.com/ <p>You have every right to be mad and complain. You are right, those first few weeks are when you will be in the chair the most. They should be on their hands and knees begging for forgiveness, offering you a discount and more. </p> <p>There has GOT to be someone higher then him. They have got to fix this better, it is unacceptable. </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901386 Tue, 02 Jul 2013 13:06:06 +0000 T.H.O.U. 901386@https://boards.hellobee.com/ <p>I think that is crazy as well. </p> <p>At this point, even if you got your money back, what would you do? </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901380 Tue, 02 Jul 2013 13:03:06 +0000 blackbird 901380@https://boards.hellobee.com/ <p>Could they offer you a gift card to the store? 6 weeks is ridiculous. It's their mistake, if they "can't" offer you a discount, then they should compensate somehow in a way to make you happy. </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901372 Tue, 02 Jul 2013 13:00:17 +0000 mrbee 901372@https://boards.hellobee.com/ <p>Is it possible to do a chargeback on the credit card? </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901365 Tue, 02 Jul 2013 12:56:50 +0000 Mrs. Lemon-Lime 901365@https://boards.hellobee.com/ <p>Oh boy. You guys got screwed. That loaner chair kicks rocks. For all of your inconvenience are they gifting you anything from the store? </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901364 Tue, 02 Jul 2013 12:56:43 +0000 Anagram 901364@https://boards.hellobee.com/ <p>@FutureMrsMcK: I think this guy that I always talk to IS management, that's why he always has to call me, the extremely bitchy, angry 38 weeks pregnant lady. Sigh. I asked about a discount, but he said he can't on this chair because its the brand new Dutailier upholstered collections and they can't do discounts, the most he said is that they'd now deliver it to my house for free (which saves 100$), but you know...6 weeks after they said I'd get it. But with the awesome wooden loaner chair in the meantime! </p> <p>Supposedly. At this point, I don't trust anything he says. </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901363 Tue, 02 Jul 2013 12:56:41 +0000 loveisstrange 901363@https://boards.hellobee.com/ <p>I'd be furious and I'd be talking to the store manager. They'll probably give you some kind of compensation for your trouble. </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901360 Tue, 02 Jul 2013 12:56:30 +0000 swurlygurl 901360@https://boards.hellobee.com/ <p>Oh hell no... I'd be livid.</p> <p>Is your area's Craigslist worth a crap? Any chance someone is selling a nicer chair on there? </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901346 Tue, 02 Jul 2013 12:51:19 +0000 Ash 901346@https://boards.hellobee.com/ <p>What awful customer service. I'd be calling a higher up and telling them I want some form of reimbursement or something thrown in for free. This is ridiculous!! </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901339 Tue, 02 Jul 2013 12:49:31 +0000 lovehoneybee 901339@https://boards.hellobee.com/ <p>I don't think you're overreacting at all, I would be furious! I don't know that they can do anything at this point but have you contacted management?? </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901336 Tue, 02 Jul 2013 12:47:38 +0000 avivoca 901336@https://boards.hellobee.com/ <p>That is awful! I'm so, so sorry you've had to go through all of this! </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901330 Tue, 02 Jul 2013 12:46:06 +0000 Anagram 901330@https://boards.hellobee.com/ <p>For fun..the first picture is the original chair we ordered, the second pic is the chair we agreed to that was supposed to be in by the end of June, and the last picture is the loaner chair.</p> <p>[attach=2976/13/mpblcu.450x600.image.jpg]</p> <p>[attach=2976/13/mpblcv.600x600.image.jpg]</p> <p>[attach=2976/13/mpblcx.225x175.image.jpg]</p> <p>[attach=2976/13/mpblec.225x175.image.jpg] </p> https://boards.hellobee.com/topic/albee-baby-worst-customer-service-experience-of-my-life#post-901327 Tue, 02 Jul 2013 12:45:31 +0000 singingbee 901327@https://boards.hellobee.com/ <p>Oh I would be sooooooooooooooo furious!!!!!!!!!! </p>