https://boards.hellobee.com/ Pregnancy, Baby and Parenting blog, by Hellobee en Thu, 23 Apr 2026 19:58:22 +0000 https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-552302 Wed, 06 Feb 2013 14:01:59 +0000 shopaholic 552302@https://boards.hellobee.com/ <p>@Cole: I read that too! I got 15% off too, but we don't have a BBB near us yet. But the code wouldn't work - hence why I had to call it in. Seems random because even the worker at the local BRU was surprised I received the 15% off flyer. </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-552293 Wed, 06 Feb 2013 13:59:04 +0000 Adira 552293@https://boards.hellobee.com/ <p>@Cole: Gahh, I hope that's not true!!! I have a Buy Buy Baby nearish me and I could've gone to the Babies R Us near them to sign up, but I went to a different one in a different town in order to meet up with my parents! Oh well - savings is savings, so I guess I shouldn't complain. </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-552288 Wed, 06 Feb 2013 13:55:36 +0000 Cole 552288@https://boards.hellobee.com/ <p>@Adira: I have read that BRU gives 15% in markets where there is a Buy Buy Baby nearby because it makes them more competitive but only 10% in other markets. It is kind of a crummy thing for them to do in my opinion. </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-552271 Wed, 06 Feb 2013 13:44:51 +0000 LaineysMom 552271@https://boards.hellobee.com/ <p>@Adira: Weird, but you're right.. something is much better than nothing! </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-552258 Wed, 06 Feb 2013 13:39:31 +0000 Adira 552258@https://boards.hellobee.com/ <p>@oliviaoblivia: WTF! That sucks!!! Sorry to hear that!</p> <p>@LaineysMom: What!!! I'm jealous! Maybe it depends on which BRU you use? Mine was definitely only 10% although I could've SWORN they told me it would be 20%! Oh well... at least I got something. </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-552246 Wed, 06 Feb 2013 13:36:02 +0000 LaineysMom 552246@https://boards.hellobee.com/ <p>@Adira: your completion discount was only 10%?? Mine was 15% and that was only 4 months ago.. </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-552134 Wed, 06 Feb 2013 12:43:28 +0000 shopaholic 552134@https://boards.hellobee.com/ <p>@oliviaoblivia: Boo! I seriously think a BRU experience depends 100% on WHO you are dealing with! </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-552128 Wed, 06 Feb 2013 12:40:49 +0000 oliviaoblivia 552128@https://boards.hellobee.com/ <p>I'm glad you guys got things resolved. I never got my completion code and when I went in to talk about it they refused to do anything. We don't shop there anymore :P </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-552115 Wed, 06 Feb 2013 12:35:59 +0000 Adira 552115@https://boards.hellobee.com/ <p>@shopaholic: Oh, interesting! It's interesting that they did it slightly differently for you, but I'm glad it worked for both of us! Savings are so important these days! </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-552076 Wed, 06 Feb 2013 12:21:04 +0000 shopaholic 552076@https://boards.hellobee.com/ <p>@Adira: I was just coming back to this post to tell you to call too! I finished my BRU registry yesterday and couldn't get my mailer code to work either. They transferred me to a supervisor and she just gave me a code to deduct the dollar amount instead of an actual % off and it worked! </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-551568 Wed, 06 Feb 2013 08:46:45 +0000 Smurfette 551568@https://boards.hellobee.com/ <p>@Adira: Score!!! </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-551544 Wed, 06 Feb 2013 08:22:10 +0000 Adira 551544@https://boards.hellobee.com/ <p>Just wanted to update everyone (in case anyone else has this issue)! I suspect the issue I was having is that there were so many on-line sales going on and that was preventing me from using the completion coupon, but I called Toys R Us and was able to place my order over the phone and give the representative my coupon, and although it also didn't want to apply it, she just overrode it so I got the 10% everything (AND I got all the sales that were already going on too)! Totally worth it!!! </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-547681 Sun, 03 Feb 2013 21:21:54 +0000 eeh 547681@https://boards.hellobee.com/ <p>I would call. Warning: I've had terrible luck with their customer service and know several others who've had less than stellar service as well. Good luck! </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-547665 Sun, 03 Feb 2013 21:12:07 +0000 Adira 547665@https://boards.hellobee.com/ <p>Well I hope no one else runs into this kind of trouble. The coupon implies there are no exclusions, so I don't understand what the issue. </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-547627 Sun, 03 Feb 2013 20:50:20 +0000 Smurfette 547627@https://boards.hellobee.com/ <p>@Adira: no advice, since I haven't done it yet, but annoying! </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-547559 Sun, 03 Feb 2013 20:06:44 +0000 tororojo 547559@https://boards.hellobee.com/ <p>@Adira: lame! Good luck! </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-547533 Sun, 03 Feb 2013 19:47:49 +0000 Adira 547533@https://boards.hellobee.com/ <p>@tororojo: Yep, I was even logged into my registry and just selected a bunch of my items and clicked the "Add all selected items to cart" and then I immediately went to checkout. Not sure what the problem is. I guess I'm going to have to call them. :( </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-547531 Sun, 03 Feb 2013 19:45:14 +0000 tororojo 547531@https://boards.hellobee.com/ <p>Did you click on the items from your registry page, not just by looking them up on the web site? Can't think of another reason it wouldn't work. </p> https://boards.hellobee.com/topic/bru-completion-certificate-issues#post-547471 Sun, 03 Feb 2013 18:24:43 +0000 Adira 547471@https://boards.hellobee.com/ <p>Alright ladies, what gives with BRU's Completion Certificate? I'm trying to order a bunch of stuff still on my registry and when I enter the completion certificate code at checkout, it just says:</p> <p>"The promotional code you entered cannot be applied to your order."</p> <p>Anyone else have issues using their completion certificate? I thought it might be because I have two items in there that already had a promotion on them, so I removed them, but I still can't use the code. Now I'm wondering if it's because the whole order gets that "spend $79 and get free shipping" promotion - but I can't uncheck that or anything so...</p> <p>Anyone have any ideas? Or am I just going to have to call BRU? </p>