https://boards.hellobee.com/ Pregnancy, Baby and Parenting blog, by Hellobee en Mon, 27 Apr 2026 19:18:01 +0000 https://boards.hellobee.com/topic/fisher-price-has-the-best-customer-service#post-260548 Thu, 16 Aug 2012 10:03:07 +0000 mrs. bird 260548@https://boards.hellobee.com/ <p>that's great! </p> https://boards.hellobee.com/topic/fisher-price-has-the-best-customer-service#post-260537 Thu, 16 Aug 2012 09:57:24 +0000 MrsBrewer 260537@https://boards.hellobee.com/ <p>Wow that is amazing! Good job on calling them about it! </p> https://boards.hellobee.com/topic/fisher-price-has-the-best-customer-service#post-260523 Thu, 16 Aug 2012 09:47:56 +0000 sorrycharlie 260523@https://boards.hellobee.com/ <p>Shameless bump in case anyone else uses fisher price products :) </p> https://boards.hellobee.com/topic/fisher-price-has-the-best-customer-service#post-258407 Tue, 14 Aug 2012 14:39:24 +0000 sorrycharlie 258407@https://boards.hellobee.com/ <p>I purchased a rock and play newborn sleeper from the Mom Sell group on facebook in my area. I paid $30 and it appeared in great shape!</p> <p>I've been doing the baby's laundry, so I took off the pad to wash it. I noticed mold IN the fabric that's attached to the metal frame! I did a quick google search and noticed that this apparently is a common problem, and can only be spot treated. Since I already spent $30, I didn't want to spend ANOTHER $60 buying a new one, and I didn't feel comfortable reselling it to another parent.</p> <p>I called fisher price to see if there was any way to clean it, and the woman didn't even question me - they said to send them part of it (the "hub" - the piece behind the buttons with the item # on it), and they would immediately send me a BRAND NEW sleeper! I was stunned.</p> <p>Just wanted to share, so if anyone else has any issues with Fisher-Price brand items, give them a call! </p>