https://boards.hellobee.com/ Pregnancy, Baby and Parenting blog, by Hellobee en Tue, 29 Sep 2026 02:07:47 +0000 https://boards.hellobee.com/topic/good-and-bad-customer-service-for-baby-gear#post-481252 Fri, 04 Jan 2013 16:12:37 +0000 autumnlove 481252@https://boards.hellobee.com/ <p>@Mrsbells: Good to know! </p> https://boards.hellobee.com/topic/good-and-bad-customer-service-for-baby-gear#post-481239 Fri, 04 Jan 2013 16:05:18 +0000 MsLipGloss 481239@https://boards.hellobee.com/ <p>Boppy was great! I ordered the Flying Circus play gym from Amazon, but when it arrived the lights didn't work. Boppy sent me a brand spanking new play gym. </p> https://boards.hellobee.com/topic/good-and-bad-customer-service-for-baby-gear#post-481147 Fri, 04 Jan 2013 15:28:11 +0000 GrapeCrush 481147@https://boards.hellobee.com/ <p>When the front wheel on our city mini stroller locked up, they sent us a new wheel super quick!!! </p> https://boards.hellobee.com/topic/good-and-bad-customer-service-for-baby-gear#post-481119 Fri, 04 Jan 2013 15:16:46 +0000 Mrsbells 481119@https://boards.hellobee.com/ <p>The worst is Skip Hop. Avoid them like the plague. My blood boils when I think of them. They just ignore you, never answer their phone and delete any complaint you post on their facebook.</p> <p>Toys R us also has terrible customer service. yuck. </p> https://boards.hellobee.com/topic/good-and-bad-customer-service-for-baby-gear#post-481117 Fri, 04 Jan 2013 15:15:13 +0000 immabeetoo 481117@https://boards.hellobee.com/ <p>Amazing service from britax when our seats foam was pulling apart! </p> https://boards.hellobee.com/topic/good-and-bad-customer-service-for-baby-gear#post-481116 Fri, 04 Jan 2013 15:15:06 +0000 littleveesmommy 481116@https://boards.hellobee.com/ <p>Britax, UppaBaby and DaVinci have been awesome! Britax sent me a replacement toddler seat (harness lock didn't work) and wheels (squeaked really bad) for my B-Ready, UppaBaby sent me a replacement rear wheel when the brake tabs broke off, and DaVinci is sending me a part for my crib (the front cross bar split during a move). All with no questions asked! No bad experience yet with baby gear companies. </p> https://boards.hellobee.com/topic/good-and-bad-customer-service-for-baby-gear#post-481110 Fri, 04 Jan 2013 15:13:58 +0000 T.H.O.U. 481110@https://boards.hellobee.com/ <p>I loved my experience with Medela (brand new pump and parts when just the battery died). and Britax (brand new seat when the stroller strap broke). </p> https://boards.hellobee.com/topic/good-and-bad-customer-service-for-baby-gear#post-481011 Fri, 04 Jan 2013 14:40:10 +0000 sorrycharlie 481011@https://boards.hellobee.com/ <p>fisher price is awesome! we got a new RNP free! </p> https://boards.hellobee.com/topic/good-and-bad-customer-service-for-baby-gear#post-481010 Fri, 04 Jan 2013 14:39:07 +0000 autumnlove 481010@https://boards.hellobee.com/ <p>I've received great customer service with Kiinde, Fisher Price, Graco, Britax and Ameda.</p> <p>I received really bad customer service from Grovia!</p> <p>What are some of your experiences? </p>