https://boards.hellobee.com/ Pregnancy, Baby and Parenting blog, by Hellobee en Tue, 14 Apr 2026 05:21:02 +0000 https://boards.hellobee.com/topic/hygeia-pump-just-died-on-me-today-has-this-happened-to-anyone#post-710892 Fri, 12 Apr 2013 09:47:45 +0000 lemondrop 710892@https://boards.hellobee.com/ <p>No problems with my pump, but their customer service was great, I had a few converter rings and lids missing when I bought my pump through them. They sent them right out to me and I had everything within a day or two. They were very fast when I needed a new filter not long ago. Hope they get your problem fixed! </p> https://boards.hellobee.com/topic/hygeia-pump-just-died-on-me-today-has-this-happened-to-anyone#post-710751 Fri, 12 Apr 2013 09:18:42 +0000 lovebird 710751@https://boards.hellobee.com/ <p>@T.H.O.U.: I only hope Hygeia's customer service is as good as Medela's... Haven't heard back from them yet. </p> https://boards.hellobee.com/topic/hygeia-pump-just-died-on-me-today-has-this-happened-to-anyone#post-710706 Fri, 12 Apr 2013 09:04:04 +0000 T.H.O.U. 710706@https://boards.hellobee.com/ <p>@lovebird: I hope you have found a replacement. Medela sent me one overnight! </p> https://boards.hellobee.com/topic/hygeia-pump-just-died-on-me-today-has-this-happened-to-anyone#post-710058 Thu, 11 Apr 2013 22:01:55 +0000 lovebird 710058@https://boards.hellobee.com/ <p>Totally freaking out here! At the end of my early evening pumping session, the pump lost suction, and I thought it was just a fluke. Came home and replaced the port filter and still nothing. Did all the trouble shooting and there is basically no suction. Called Hygeia and left a message. Anyone have experience with their customer service? I got the pump through Edgepark at the beginning of the year, I wonder if that matters. I exclusively pump for DD who is four months old.</p> <p>Has this happened to anyone? How soon can they send me a replacement? Help! </p>