https://boards.hellobee.com/ Pregnancy, Baby and Parenting blog, by Hellobee en Thu, 09 Apr 2026 01:57:48 +0000 https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085876 Wed, 25 Feb 2015 21:24:51 +0000 Torchwood 2085876@https://boards.hellobee.com/ <p>@artsyfartsy: Yay! So glad they handled it well. I have a package due tomorrow that is saying delayed due to weather, and I wasn't going to worry about it if it was late. But now I think I'll call if it is! :) </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085863 Wed, 25 Feb 2015 21:16:49 +0000 artsyfartsy 2085863@https://boards.hellobee.com/ <p>Wow you guys weren't kidding about awesome customer service. They refunded my $20 and apologized like 20 times. They sent a message to UPS to deliver asap and if I don't receive it by the end of the day tomorrow they'll look into refunding me or getting a replacement. </p> <p>So I'm very pleased. Haha! I'm glad I asked. </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085818 Wed, 25 Feb 2015 20:47:18 +0000 Charm54 2085818@https://boards.hellobee.com/ <p>Amazon refunded my full $10 I paid for 2 day shipping (my package arrived a week later). It was partial weather delay partial carrier issue </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085817 Wed, 25 Feb 2015 20:46:50 +0000 Ginabean3 2085817@https://boards.hellobee.com/ <p>I would definitely contact them! I've had nothing but fantastic customer service from them....I totally bet they will refund you! </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085810 Wed, 25 Feb 2015 20:43:44 +0000 jetsa 2085810@https://boards.hellobee.com/ <p>@artsyfartsy: haha me too! I just like chat because it's resolved quickly ;) email will work too they should take care of it! </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085808 Wed, 25 Feb 2015 20:42:34 +0000 artsyfartsy 2085808@https://boards.hellobee.com/ <p>@jetsa: I sent an email to customer service just now. I'm on my phone so I didn't see a chat option!! I hate calling for some reason. It gives me anxiety. Haha!! </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085799 Wed, 25 Feb 2015 20:38:05 +0000 jetsa 2085799@https://boards.hellobee.com/ <p>@artsyfartsy: ask Amazon has amazing customer service. I'd bet they'll refund the $20 at least. They have a great chat function so you don't even have to call :) </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085797 Wed, 25 Feb 2015 20:36:25 +0000 MamaG 2085797@https://boards.hellobee.com/ <p>They will likely issue a refund and extend prime. We've had this happen way too many times, even when its "free" shipping. I always ask why I pay for prime if they can't meet the shipping times. </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085780 Wed, 25 Feb 2015 20:24:45 +0000 artsyfartsy 2085780@https://boards.hellobee.com/ <p>@Torchwood: @regberadaisy: I just checked the tracking details again and they've changed it to "due to weather or natural causes". I think I'll just have to accept the loss. I'm still thinking of asking just to see. </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085777 Wed, 25 Feb 2015 20:24:20 +0000 ShootingStar 2085777@https://boards.hellobee.com/ <p>We've had this happen and they usually refund you the difference. </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085776 Wed, 25 Feb 2015 20:23:13 +0000 autumnlove 2085776@https://boards.hellobee.com/ <p>It sounds like the issue is beyond their control but they might refund you a couple of dollars if you call. </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085773 Wed, 25 Feb 2015 20:22:04 +0000 regberadaisy 2085773@https://boards.hellobee.com/ <p>I think it's definitely worth opening up a chat since you paid extra. But I did read somewhere that if the delay is weather there's nothing they can do about it. So I'm not sure if they will be willing to reimburse you if the delay is due to weather. I've also heard they'll extend Free Prime for like 3m if they can't meet their guaranteed shipping deadline. </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085772 Wed, 25 Feb 2015 20:21:37 +0000 Torchwood 2085772@https://boards.hellobee.com/ <p>I would agree that it can't hurt. But if it says it's delayed due to weather or something, they might not do anything. </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085771 Wed, 25 Feb 2015 20:21:23 +0000 yellowbird 2085771@https://boards.hellobee.com/ <p>Amazon has awesome customer service. I've received refunds and didn't even have to return the item. I would definitely contact them! </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085769 Wed, 25 Feb 2015 20:20:58 +0000 sunny 2085769@https://boards.hellobee.com/ <p>I don't think it hurts to ask for a refund of the expedited shipping cost. </p> https://boards.hellobee.com/topic/paying-for-one-day-shipping-and-not-receiving-in-one-day#post-2085767 Wed, 25 Feb 2015 20:20:04 +0000 artsyfartsy 2085767@https://boards.hellobee.com/ <p>I ordered a new baby monitor from Amazon and paid $20 for one day shipping because we needed it asap. I ordered it within the time frame to receive today. UPS said it would be delivered before 8pm. At 7:30pm they changed the tracking status to DELAYED and it won't be out for delivery again until tomorrow. </p> <p>If I complained to Amazon could anything be done about it? It was painful for me to pay the extra $$ for shipping so I'm pissed that it was useless.</p> <p>I just assume they'll say "delays happen and there's nothing you can do about it" so I'm hesitant to make a big deal out of it. What do you think? </p>