https://boards.hellobee.com/ Pregnancy, Baby and Parenting blog, by Hellobee en Wed, 06 May 2026 13:36:37 +0000 https://boards.hellobee.com/topic/starbucks-forgot-to-add-syrup-to-my-drink-how-to-complain#post-655510 Wed, 20 Mar 2013 15:48:20 +0000 BSB 655510@https://boards.hellobee.com/ <p>Wow, thank you everyone! </p> <p>@lawbee11: I'll try that link to see if I get anywhere. </p> https://boards.hellobee.com/topic/starbucks-forgot-to-add-syrup-to-my-drink-how-to-complain#post-654978 Wed, 20 Mar 2013 13:12:16 +0000 mediagirl 654978@https://boards.hellobee.com/ <p>You have to call the store. I have tried complaining to corporate before and they were no help. The store helped, though and gave me a free drink the last time they screwed up. </p> https://boards.hellobee.com/topic/starbucks-forgot-to-add-syrup-to-my-drink-how-to-complain#post-654976 Wed, 20 Mar 2013 13:12:10 +0000 Shutterbug 654976@https://boards.hellobee.com/ <p>Maybe I'm too nice but I would never contact customer service about something like this. If there was a bug/hair/cleaning product in my drink then of course I would, but once I leave the store if I notice something's messed up with my order (but still edible/drinkable) I let it slide. </p> https://boards.hellobee.com/topic/starbucks-forgot-to-add-syrup-to-my-drink-how-to-complain#post-654949 Wed, 20 Mar 2013 13:07:21 +0000 cheert16 654949@https://boards.hellobee.com/ <p>Send a customer service complaint- they will usually send you an apology letter in the mail along with a coupon for a free drink. Also i dont think it hurts to call the store either- thye will probably comp your drink when you go in the next time!</p> <p>I acutally just complained about a month ago for almost the same thing! </p> https://boards.hellobee.com/topic/starbucks-forgot-to-add-syrup-to-my-drink-how-to-complain#post-654540 Wed, 20 Mar 2013 11:30:33 +0000 Mrsbells 654540@https://boards.hellobee.com/ <p>I hate when that happens and a drink or meal isnt prepared as it should be </p> https://boards.hellobee.com/topic/starbucks-forgot-to-add-syrup-to-my-drink-how-to-complain#post-654535 Wed, 20 Mar 2013 11:30:11 +0000 lawbee11 654535@https://boards.hellobee.com/ <p>@bluestriped bee: One time Starbucks gave me the wrong drink twice in the same week. I didn't realize it until I was already at work, and I was PISSED! They should know better than to cross an addict. I sent an email to customer service and they mailed me coupons for free drinks :)</p> <p>ETA: Here is a link to the online form I sent in: <a href="http://customerservice.starbucks.com/app/contact/ask_retail_stores/" rel="nofollow">http://customerservice.starbucks.com/app/contact/ask_retail_stores/</a> </p> https://boards.hellobee.com/topic/starbucks-forgot-to-add-syrup-to-my-drink-how-to-complain#post-654530 Wed, 20 Mar 2013 11:28:20 +0000 Boheme 654530@https://boards.hellobee.com/ <p>I'd call the store! They'll probably send you a coupon for a free one. Their customer service is usually pretty good about that kind of stuff! </p> https://boards.hellobee.com/topic/starbucks-forgot-to-add-syrup-to-my-drink-how-to-complain#post-654512 Wed, 20 Mar 2013 11:24:43 +0000 yellowbird 654512@https://boards.hellobee.com/ <p>This happened to me once. They have a thing on their website where you can send them an email. They followed up with me around 2 days later and sent coupons for 2 free drinks! </p> https://boards.hellobee.com/topic/starbucks-forgot-to-add-syrup-to-my-drink-how-to-complain#post-654511 Wed, 20 Mar 2013 11:24:28 +0000 runsyellowlites 654511@https://boards.hellobee.com/ <p>I would just give the store a call. Last time my drink was messed up they not only fixed it (I was still there), I got a free one the next time I came in! =) </p> https://boards.hellobee.com/topic/starbucks-forgot-to-add-syrup-to-my-drink-how-to-complain#post-654506 Wed, 20 Mar 2013 11:24:01 +0000 Mrs. Pen 654506@https://boards.hellobee.com/ <p>I usually call the store. Often they'll give you a coupon for a free drink. </p> https://boards.hellobee.com/topic/starbucks-forgot-to-add-syrup-to-my-drink-how-to-complain#post-654501 Wed, 20 Mar 2013 11:23:15 +0000 T.H.O.U. 654501@https://boards.hellobee.com/ <p>Usually, I either drive back (if I have time and am really upset) or the next time I stop, I let them know. </p> https://boards.hellobee.com/topic/starbucks-forgot-to-add-syrup-to-my-drink-how-to-complain#post-654486 Wed, 20 Mar 2013 11:20:58 +0000 HabesBabe 654486@https://boards.hellobee.com/ <p>I haven't had an issue with Sbux exactly, but sometimes I notice that the fast food place left out an item or two when I go through the drive-through window. I've called, they made note of it, and told me that it would be on the house the next time I came back (I'm assuming there's a log?). I think Sbux would have better customer service than Jack in the Box, so I'm sure they would do something similar! </p> https://boards.hellobee.com/topic/starbucks-forgot-to-add-syrup-to-my-drink-how-to-complain#post-654468 Wed, 20 Mar 2013 11:17:34 +0000 BSB 654468@https://boards.hellobee.com/ <p>By the time I took a sip, I was already too far to go back to the store. How do I complain? Is there an email? Or do I call the store? I looked to see if there was something under my rewards account but I don't see anything. I even looked on starbucks website for a contact info. </p> <p>This has happened in the past and I usually don't do anything because I can't figure out who to contact when this happens. Haha</p> <p>I really should say something when it happens or take a sip before I leave the store. </p>