https://boards.hellobee.com/ Pregnancy, Baby and Parenting blog, by Hellobee en Fri, 08 May 2026 02:47:31 +0000 https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1011098 Mon, 12 Aug 2013 15:37:12 +0000 stiletto_mom 1011098@https://boards.hellobee.com/ <p>incompetence </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1011092 Mon, 12 Aug 2013 15:34:26 +0000 Mrs. Jump Rope 1011092@https://boards.hellobee.com/ <p>@2PeasinaPod: I hate when I'm asked to input my account number durin the auto prompt then the CSR asks me for my account number!</p> <p>Why did I have to waste my time inputting all those numbers?! </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1011079 Mon, 12 Aug 2013 15:28:09 +0000 sunny 1011079@https://boards.hellobee.com/ <p>I hate when reps are not empowered to do anything, even if its common sense. I also hate when I send an email to customer service asking a question and I get a canned response that doesn't answer my question. </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1011021 Mon, 12 Aug 2013 15:02:07 +0000 Torchwood 1011021@https://boards.hellobee.com/ <p>@Mrsbells: I'll be sure and avoid them if there's one near me! I won't go to stores that do that! </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1011019 Mon, 12 Aug 2013 15:01:13 +0000 Mrsbells 1011019@https://boards.hellobee.com/ <p>@Torchwood: Destination maternity does this! They stalk me all around the store </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1011012 Mon, 12 Aug 2013 15:00:22 +0000 rachiecakes 1011012@https://boards.hellobee.com/ <p>I hate when they are very obviously reading from a script. "Thank you for your concern about the .... we understand that" arrrgh, just tell me what the issue is and how you all are aiming to resolve it!!! </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1010935 Mon, 12 Aug 2013 14:40:34 +0000 Lindsay05 1010935@https://boards.hellobee.com/ <p>When they can barely speak the language I request! It is very hard to communicate! </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1010927 Mon, 12 Aug 2013 14:36:49 +0000 Springtime 1010927@https://boards.hellobee.com/ <p>When they have to keep transferring you to different people to figure out who can help you. So frustrating! </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1010917 Mon, 12 Aug 2013 14:34:44 +0000 HLK208 1010917@https://boards.hellobee.com/ <p>When the don't apologize for their mistake. This is somewhat unrelated but a girl helping me in a baby boutique was wearing booty shorts and low cut top and it was so inappropriate! Wear normal clothes! We are not at the beach. </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1010908 Mon, 12 Aug 2013 14:32:32 +0000 Torchwood 1010908@https://boards.hellobee.com/ <p>In a store, when they won't leave me alone! I understand that they're supposed to help, and it helps prevent shoplifting, but I will leave a store even if I need something if they're too pushy or won't leave me alone after one "anything I can help you with."</p> <p>On the phone, not adequately compensating me for my time. I once spent over 10 hours over the course of about a week on the phone trying to fix a problem with one of my online games (which, btw, I wound up fixing on my own because they were useless). In the end, they offered me in-game money worth about $2. And it's not like it was even real money that cost them anything! </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1010895 Mon, 12 Aug 2013 14:28:56 +0000 Mrsbells 1010895@https://boards.hellobee.com/ <p>wwhen I hold on forever and they think they jump to conclusions and think they know what my issue is without letting me explain myself </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1010893 Mon, 12 Aug 2013 14:27:33 +0000 lovehoneybee 1010893@https://boards.hellobee.com/ <p>@2PeasinaPod: Or when you have to type in your account number to bring up your account, and then type it in to verify it again, and then you're FINALLY on the phone with a real person you have to give it to them AGAIN! Makes me see red! </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1010879 Mon, 12 Aug 2013 14:22:40 +0000 2PeasinaPod 1010879@https://boards.hellobee.com/ <p>@FutureMrsMcK: YES! Me too!</p> <p>I cannot stand when the automated menus ask me to speak my account number to them rather than being able to type it in. They never understand what I'm saying and I get routed to a live rep anyway. So frustrating! </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1010872 Mon, 12 Aug 2013 14:20:57 +0000 lovehoneybee 1010872@https://boards.hellobee.com/ <p>Automated menus, whether in place of a CS or as a first step to get through to one. I hate them with the burning passion of a thousand suns and more than once have yelled profanities at it (which often gets me put straight through to a real person, lol). </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1010871 Mon, 12 Aug 2013 14:20:50 +0000 wahine08 1010871@https://boards.hellobee.com/ <p>I hate it when I get the "mmhmm. Yeah, mhmm" when I'm still talking. It seriously feels like they're not listening! </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1010867 Mon, 12 Aug 2013 14:19:54 +0000 Mrs. Pen 1010867@https://boards.hellobee.com/ <p>I hate when they don't apologize or try to rectify a situation! For the most part I've had good experiences with customer service!!</p> <p>In stores I expect to be treated well too and will leave a store if an associate is rude. </p> https://boards.hellobee.com/topic/what-are-your-biggest-customer-service-peeves#post-1010860 Mon, 12 Aug 2013 14:18:51 +0000 autumnlove 1010860@https://boards.hellobee.com/ <p>I hate it when I don't get a return call and when a service rep interrupts me! </p>