OH is a service-disabled veteran and is therefore entitled to healthcare through the Veterans Administration. He called yesterday because he had been sick since Sunday (so four days) and couldn't get a hold of anyone. Then he sent his a PCP an online message, and was told that if he was still sick on Monday to call back. He is fairly sure he has pnuemonia (he has had it before) so he called the VA back. They told him his PCP isn't in until Monday, so he can't be seen. Not "here is this other doctor" or "try this other VA center". Ugh. I am so frustrated with the VA right now. If this the VA after they went through a shakeup, I can see how people died waiting for appointments in the past.