Does anyone know if and how you can buy replacement straws for the Thermos Foogo cups? We have two cups and the straws have been chewed through on both of them so they are virtually unusable. I found replacements for Funtainer cups and they look the same but say they won't fit Foogo because the straw is too long. Does anyone know if they will at least fit the top part of the Foogo cups? It seems so wasteful to throw away a perfectly good cup just because of a chewed straw!
Thanks!
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Yes - you can call an 800 number. I found it on the thermos website. They'll need the model number of the foogo because there are a few different. I had two different models and ordered a few replacements for both. I don't remember how much $ but it wasn't much at all. Definitely worth ordering the replacement for the price of the cups.
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@JerricaBenton: Oh thank you! I checked the website and didn't see anything listed. I will definitely give them a call.
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@skipra: yes I remember having trouble finding it so I just called and they were very helpful!
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I also ordered by calling their 800 number!
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It's on Amazon....let me find the link.
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@skipra: well, dang, amazon is the funtainer. I never noticed that! Can you let me know how much it is if you call? LOL
Thermos Customer Service
355 Thermos Road
Batesville, MS 38606
1-800-831-9242
http://www.thermos.comor, call Customer Service:
In the USA: 1-800-831-9242
Canada: 1-800-669-7065 -
@regberadaisy: of course! I'll try to do it during nap time tomorrow.
And FYI if anyone needs the funtainer replacements, they are actually cheaper at Target than Amazon.
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@regberadaisy: So they are only $1 each plus $3 shipping per order but they only have 5 available per week and good luck getting through to anyone! I was on hold forever this morning until I actually had to go do stuff that I couldn't be on the phone for but they give you the option to leave a message so they will call you back. It's been since maybe 9:30 and no call. You can email your order too (which is how I originally found out the price) but no response there yet either. I'm going to wait until Monday first thing if I don't hear back.
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@skipra: oh geez. That's crazy that there's my 5 availabile per week?! Thanks for the heads up! I'll probably just email customer service then.
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@skipra: @regberadaisy: its 5 per person
However, when I order I told her I needed them for DS and DD's cup so she let me round up to 6.
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@Mamaof2: oh that is good to know! The wording in the email was unclear - just said they could only give out 5 per week. Thanks for clarifying!
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I called the 800 number to get the replacement too. It was $1 but shipping was like $5 so I ordered like 5.
This was 3 years ago and they didnt have a max you could get back then
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@skipra: the girl I talked to said it was so people wouldn't buy 100 for $1 each and then go sell them for $2-3 each
So, I guess you can still do that but you would have to order every week -
@regberadaisy: so emailing them works! Just tell them what you want, including the product code, name, address, cc info. I got a confirmation email and receipt several hours later. Beats sitting on hold for an hour! 5 straws for $8 is not bad especially considering the replacement ones on Amazon for the funtainer are like 2 for $12. Hope it works for you too!
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I also emailed, and it was painless and quick. I ordered the max of 5, and we're slowly working our way through them.
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@skipra: what's the email?
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@regberadaisy: I thought you posted in with the info above so I didn't. Oops!
And I finally got a call back this morning, over 24 hours later. Glad I didn't wait on hold yesterday!
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