I recently bought a Tula during the Abby's Lane sale LO is only a bit over 11 pounds so I ended up getting the infant insert, too (tried rolling up a receiving blanket but she didn't feel secure enough). I wore her out in it for the first time today and unfortunately it wasn't that comfortable. I'm hoping I just don't have it adjusted properly, but the instructions were pretty uselesson that, I thought. So I'm hoping someone can help!

1) the waist belt. I had it sitting at my natural waist and pulled it snug. But it felt like it was pulling on my lower back and it seemed like it would feel better a little lower on my hips. I did loosen it a little and that sort of helped, I don't think that's right, though.

2) the top strap. Where is it supposed to be? The photo shows it up high but that didn't feel good.

3) the side straps. How snug should it be, without squishing LO?

4) if anyone has the infant insert, where are their feet supposed to go? One of hers was sticking out along my side but the other was kind of tucked into the space along the waist belt. I couldn't get her to move them. She yelled a lot when I first put her in and I was afraid it was hurting her, but once I moved around a bit she calmed down and then fell asleep so I don't think it actually hurt -- I think she was just overwhelmed/cranky.

Between the carrier and the insert, this was a pretty pricey investment, so I'm really, really hoping someone can help me make it as comfy as everyone says it is!