Hellobee Boards

That stinks! We can't have most packages delivered without a signature in my neighborhood sometimes they'll let you sign a release or on the ups iPhone app there is a delivery release you can authorize. It won't work with all packages though. You can also have them held at a ups facility for pick up or change the delivery date if you know you'll be home. Our packages went missing regularly though, even within our building- someone took one the other day, tore it open, decided they didn't want it and threw it back in the hallway. My neighbors suck

I think sometimes if you know a shipment will be delivered that day, you can leave a sticky note on your door saying you authorize them to leave boxes from X sender (like amazon) addressed to your name, with your signature on the bottom.

that is awful. You should definitely try to speak with someone else in customer service. Are you on twitter? you should twitter about it and tag their twitter... I know some people who have gotten quick customer service that way!!

@blackbird: You could get a secure lock box which can accept packages?

http://www.nytimes.com/2010/02/21/business/21proto.html

http://www.amazon.com/Architectural-Mailboxes-6200B-10-Locking-Mailbox/dp/B0002Q91K2/

http://www.amazon.com/Architectural-Mailboxes-Oasis-Mailbox-Black/dp/B0002RPX1C/

They also have a test product called Elephant Trunk that was available at some Home Depots for a 3-month test run recently:

http://www.nytimes.com/2012/10/28/business/elephant-trunk-mailbox-evolves-to-fit-a-new-purpose.html

I've never been 'banned' but I hate getting things delivered to my apartment, because a lot of the time they can't get into the building to leave it, and they, rightly, won't leave it on the stoop on a city street. If they can get in (like if anyone else is home and opens the front door) they will leave it in the lobby. I just have things delivered to work though, which means I carry stuff home on public transportation, but at least I never have to go to the horrible UPS facility, with terrible hours and in a seriously inconvenient location.

I've heard of places that will serve as a physical address for you but basically are like PO boxes, and there is a UPS store like that a few blocks from me. Maybe that's an option? Or can you have things delivered to your SO's workplace? This is part of the reason I haven't bothered to join Prime-- since i have to have stuff shipped to work and carry it home, it cuts way back on the convenience factor.

@blackbird: do you have any friends or family that would allow you to send packages to their house? That's what I would do..

that's so stupid! I had a package stolen, but we're in an apartment and the office manager has to sign for every package and then locks it in the office until we come pick it up. It's a great system. The day it was stolen, the mgr was out of the office and the UPS guy just left it in the lobby so it was their fault cause they're not supposed to do that.

@blackbird: oh my! "Drug addicts do crazy things?"?!? Wow. I would definitely ask to talk to a supervisor.

I have had problems before where most of our packages for a conference would get delivered to a hotel and one wouldn't. They tried to tell me that they didn't deliver it because no one could sign for it...at a hotel with front desk and loading dock workers...? Turned out the guy missed it on the truck and I had to do some serious begging to get them to go back that day and drop it off. I just kept calling and talking to different people until one of them got me results.

@blackbird: this happened to my parents' address. There are two streets in town with similar names and my parents live on the quieter street. Our UPS packages constantly were delivered to the other address. We would have to go to the other house to get our things but some were "lost" like a digital camera, Christmas cheeses, a whole order from a college store, etc. UPS is a pain to deal with and they tried to require the signature from us too. Just keep calling until you speak to someone who will listen.

ETA - the best part was that UPS would RELABEL our packages with the incorrect address sometimes too. They would then blame their computer system...uh, fix the system? Our address was correct, smarties.

I had a package get delivered across the street. Luckily they left it outside and I was walking around looking for it. I felt like a thief looking at a package in front of the neighbor's house. Luckily it was mine and I don't believe anyone saw me.... Although I had already called and filed a claim. I guess they didn't blacklist me cuz I told them I found it. Phew. Ridiculous!