This post is mostly for Mr. Bee, but if anyone else can help that would be awesome. I know there's somewhere I should post this, but don't know how to get there.
For the past month+ I haven't been able to upload pictures into a post using my phone. When I hit submit it starts to load, but then only gets about 25% loaded. I get a Safari error page. I'm on an iPhone 5s. Any help?
admin / wonderful grape / 20724 posts
@photojane: We'll investigate!
Anyone else run into this issue? If so, please let us know!!
bananas / 9628 posts
@mrbee: HB isn't working at all on my iphone 6 today. the site must be there because if i click where i know things would be, like the large HB icon link at the top, it opens like it's going to the link, but then there's nothing there. everything is working normally on my laptop though
honeydew / 7230 posts
Is it because your photos are too big? When I got my iPhone 5s it wouldn't let me upload photos anymore. Now I use a photo resizing app and that does the trick. Not sure if that's the issue for you, though.
cantaloupe / 6164 posts
@twodoghouse: no 
I tried that and it doesn't matter what the picture size/quality is. Thanks for the suggestion though!
cantaloupe / 6692 posts
I've had the same problem! I have an iPhone 5c. It's only been about the last 2 months.
admin / wonderful grape / 20724 posts
@photojane: We looked into this over the weekend, and it turns out that as images get larger and larger with the newer phones... sometimes that causes issues on our end! You had mentioned that file size/dimension wasn't the problem for you, but we made some other tweaks on our end that might help... could you try again and see if it works?
If it doesn't work, please email the photo to mrbee@hellobee.com and we'll do some additional testing!
@Danizaur: Sorry about that! We made some tweaks... could you see if it works now? Thanks!!
nectarine / 2242 posts
There was an issue with the original iOS 8 update with file uploading - @photojane: did you update to iOS 8? If you did, check to see if you have a newer update available, I think its up to 8.1 by now.
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