Today I was with the two LOs and my 80 year old grandmother and we got stuck! It started to go up, came back down and the buttons stopped working! We had no cellphone reception and the emergency call didn't work...I ended up partially prying the door open and yelling until someone walked by and called the emergency number for us! Thankfully we were "rescued" within about half an hour but it was stressful.
Has anyone else gone through this? What did you do?
Aside: anyone have advice for changing a streak of bad luck???