I just had to profess my love for Amazon customer service. I sent a package to a family member in the hospital, express delivery and it was lost (signed by someone that no one seems to know). Amazon was so wonderful in automatically offering me a refund, even though there was confirmation of receipt.

In a world full of crooks and criminals, it just feels good to be able to shop without worry! How has Amazon's customer service worked for you? Did you use their telephone operators or their chatline? I used their chatline