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I'd be super annoyed. Did you do any transition days with him, or did he start right away? I probably would've held firm and said that they have to figure out how to deal with his crying and not picked them up.

No, that is not typical, why did they send him home? Dpon't they have a plan in place for transitioning him? My DD cried endlessly when she first started daycare, that is why they are being paid. I would definitely ask for them to either give an extension on teh tuition or give you a make-up day. I understand having to pay if you opt to send him, but if they send my kid home for a reason other than sickness, I am not going to pay for that.

I'm not sure if that's typical, so I would ask the school policy.

Our 2s program was for 2 hours, and there were a few kids in the class that would scream. One child in particular would cry hysterically the entire class, even during pick up, and her mom was never called to come get her.

I would think you're expected to pay regardless if your child is in attendance. Imagine getting a free day if your child was home sick, or because of bad weather!

@Mrs. Pinata: I am trying to think if there's a way I would word it to ask, but I am coming up short. It's a business, they have expenses that need to be paid on a schedule and it's impossible to predict the future, so I'd be willing to give it one more month. It may end up being a loss, but at least you tried.

I would def have a sit down with the director of the program - find out what their rules are - also ask what they did do help your LO adjust. Also give them ideas of things he likes to do so they can distract him.

Its frustrating on both ends but in the end its their job to take care of him for those few hours.

As a side my DS who is 6 in 2 weeks has pretty much cried at drop since age 1 - we have had a few breaks here and there - anyway - I told my DH that when we leave DCP (when he starts 1st grade) I need to give the teacher that dealt with his drop offs a HUGE monetary gift

This seems like bullhonkey to me!
Sometimes I think MMO programs are less flexible than traditional daycare because they assume the moms just want a "break" and are not working for real.

This is weird. When my son started preschool, he didn't stay all day, for maybe the first week. I would pick him up after a couple of hours -- more and more time every day. This was PRE-PLANNED. I knew these people knew what they were doing.

In your situation I would honestly have some doubts about their level of experience! Was he completely out of control when you picked him up? Or just crying? Poor thing!!

I think since it's a MDO program and not a traditional preschool or daycare their expectations could be different. I know that our local MDO requires a parent to always be accessible to pick up the child if needed.

Can you start by having him go for just an hour or two, during some of his favorite parts (Outside play? Music?) and work up to 5 hours? If it's his first time in child care it might be beneficial to take a step back and start building up some positive associations wherever you can first. I also love Mrs. Jump Rope's suggestion of having some play dates. Familiar faces can make a big difference!

I'm so glad the director at least sounded reasonable, especially with offering to reimburse you if things don't get better.

Here's hoping he just needs more time to settle in there, and that the people in his room will be able to distract him enough to calm him down.