Hellobee Boards

I’m in Canada so things tend to be slow here but they always tell us at least 2-3 weeks and we usually hear nothing unless there’s something significant to report. It’s annoying they told you so soon and you had to harass them though...I would much rather them just tell me longer and it end up sooner as a surprise!

I work in a field where we sometimes need med records and you are not alone.. I just recently had one office tell me they would send them that same day.. I didn't get them for 3 days so I called again and then they said they'd send them that day...the weekend happened and I finally got them on Monday (not the day I had called obvi)

Maybe just ask for the lab results? The MD could be behind on charting.

All of DS's doctors including his PCP are in the same computer system and have access to everything on all of his charts. Yet I still have to have one send results to the other just because they won't pull it up on their computer. They want a separate copy

@jhd: I work in healthcare and luckily the system I’m in now can actually “see” records from most systems in the area because we use the same program. But getting paper records is a beast. I usually tell patients it’s about 50/50 to get records when we request and takes weeks. The fastest way is to get them yourself and bring them to where they need to go, which still isn’t easy

Getting test results and records has been challenging for us as well. It often involved calling around to multiple offices (pediatrician, specialist, hospital record department). Sometimes they would ask us to print out a form, sign it and fax it back to them, allowing for a couple months to process! I now try to remember to get a copy of the DVD when we get tests done, but that doesn't always happen. I can commiserate.