GOLD / wonderful coconut / 33402 posts
@.twist.: I agree with everything you said. We all know I am on here all the time and I don't see the bullying. People are vocal on their opinions but I don't think they are bullying others.
honeydew / 7295 posts
When I was on another site I posted some views that unbeknownst to me were pretty harsh for others. While it wasn't my intention being contacted and warned taught me a lot about the fine line and choosing my words carefully. To me the only thing I would hate to see is the honesty on this site fall away. As you said those unicorns and rainbows can really make it impossible to have a meaningful dialogue. That said I also feel that it's easy for people who let it all hang out like I do or many others to say we don't see bullying but if someone feels threatened or abused and it seems to be a pattern that is exactly the sort of bad apple that can filter out a lot of good people. I personally feel that I can take it but I will say that some people have said some very irrelevant and personal things to me or about me on threads. People also like to gang up and hi five each other which I find tolerable but a little childish and annoying. I personally feel like moderators stepping in at times can be helpful. I don't know what the solution is though. I am all for governing but I also want my freedom and that means allowing others freedom too. I would love if people who don't have constructive contributions, or find me personally offensive would mute me so maybe at the very least it would give people the option to stay without being tempted by those who don't share their views. I wouldn't use it most likely.
I still like the idea of anonymous posting better as an option. That way a user can cherry pick the threads they want to get more objective view points on from those they feel more open about. And I think every person should be allowed to post anything they want so long as it doesn't slander or cross a serious line. Someone might be sick of hearing about drama from someone regarding global warming, their husband or their pet or their unicycle. In my opinion people bothered by that should just avoid the thread.
admin / wonderful grape / 20724 posts
Thanks for the feedback everyone!
Looks like there's pretty strong support for the ability to mute threads, and mixed feedback on blocking your threads from others. We'll look into what's involved technically re: muting, and think through the other stuff more carefully over the coming months as well!
eggplant / 11716 posts
I like the idea of both features. Not sure if I would use them, but I definitely feel like there are some users that could benefit from both. And once it's in use, I might find myself using either one down the line, who knows?
There are people on FB that I have blocked from all kinds of photos/status updates/etc and for all kinds of reasons--not only because I dislike the people I'm blocking. So I can imagine HB being similar in that regard.
Generally speaking, people don't like change, but once the change happens they adapt.
cantaloupe / 6164 posts
I'm not on as often as many of the other bees, but I have no idea why this is necessary at all...? Why do you need to mute people? Can't you just ignore someone if you don't like what they have to say?!
hostess / watermelon / 14932 posts
@photojane: seriously...you'd think people would be able to do that, right? sadly, I see it though I think sometimes temptation is too strong to resist for some. haha!
pomegranate / 3791 posts
Although bullying may be a strong word for it, if you don't see it ever happening on this site...well, then frankly, you're not the kind of person that feature is for. If you are not a user that is being targeted, it's easy to see just one response that you feel is excessively rude/sarcastic but just brush it off - you're not as likely to realize that it's a pattern unless you are the person being targeted saying, "Gee, why does it seem like no matter what I say, so-and-so has a nasty response?" Yeah, we're adults and can just ignore that sort of thing, but it's not kind and obviously the community would be better off without that kind of behavior. Yes, this site is nicer than most, but there are still people who pick on other users, and I'm still pretty surprised to read that there's basically nothing in the community rules saying that it's not okay to be mean and target other users! I think there should be a rule against it.
coconut / 8234 posts
I personally don't feel a need to ever use these features, but I have seen some comments on here (from repeat offenders) that have made me say to myself, "Oh she better not ever comment like that on my thread" haha. And I'm not talking about disagreeing with a poster, I'm talking full on snark and rudeness. So, I could definitely see the benefits of muting. I think blocking would get awkward.
admin / watermelon / 14210 posts
re: time and resources to build features like this being a big investment, it actually requires way more effort and energy for us to moderate the site than have it be automated. we really like the idea of putting the power in your hands than having to make difficult decisions because not everyone agrees with the way a person moderates. moderating can be tough business!
wonderful grape / 20453 posts
Meh, how about when someone's being a punk, someone says, "hey. Stop being a douche"
People see stuff but nobody says anything.
Of course, mad turmoil could ensue, too
hostess / watermelon / 14932 posts
@blackbird: ha I have thought that before too!
But I've also seen someone call someone out (that said something truly mean) and a ton of people said "+1!" "I love you!" "High five!" To the poster of the rotten comment Which was almost worse I thought..it was like ganging up.
GOLD / pomelo / 5737 posts
I think these would fuel the fire even if the drama does migrate to other sites, gold wall posts, email, IRL friends, etc.
coconut / 8234 posts
@blackbird: Yeah, I don't think that would be a good turn out. But of course, I'd love to watch it.
honeydew / 7295 posts
@blackbird: I try really hard not to bite because if you do then you end up adding fuel to the fire. It's hard because the site can be a bit polarized in some respects. The more people high five each other or call each other out the less time we spend staying on topic. It's just not something I would want to see.
eggplant / 11408 posts
@mrbee: have you considered revisiting your community policies as well? If bullying isnt against them, maybe it should be.
pomegranate / 3398 posts
Maybe a poll would be helpful to get even anonymous opinions? I say yay to Mute and nay to block.
cantaloupe / 6630 posts
@wonderstruck: I was trying to think of how to word what you just said, and you did it so very eloquently.
If these features could help people who feel targeted, then I think they are worth a trial.
coconut / 8475 posts
@blackbird: yep.
I don't think this will help the issue. I won't use it and it'll get ugly really quickly. Those who bully are obvious. They should be warned or removed.
pomegranate / 3845 posts
I like the idea of both features and the idea of amending the site policies to blatantly say that nastiness isn't acceptable (obviously more eloquently than that!)
I like HB and would use the features to improve my HB experience.
GOLD / squash / 13464 posts
@CupQuakeWalk: I think problem is that whatever bullying is happening isn't obvious. Clearly, since so many people on this thread have said they haven't ever noticed bullying. It's also very subjective. One person could look at a thread and say wow, responders are really ganging up on that poor OP. Whereas someone else might look at the exact same thread and say "wow, why did that OP post such an obviously inflammatory thread? Are they just trying to stir the pot? What kind of response did they expect?". I think this is the motivation behind @mrbee: suggesting this system because it removes the need for an admin to make a judgement call that someone else might totally disagree with. (I still don't love the idea of these features, just acknowledging that moderation is hard because people read into thing differently).
honeydew / 7444 posts
@sorrycharlie: I think it is worse too. It's unnecessary and childish.
I am a little surprised as i haven't noticed any bullying. I think the mute is a good option, don't know if i can say the same about the blocking feature though.
hostess / wonderful apple seed / 16729 posts
I like the idea of these two features. I think I'll probably use the muting feature. (You know we are humans and not everyone has to get along here and we are all unique people with different beliefs and viewpoints.) Not sure about the blocking feature. I would want to see it in use first (like a demo or beta version). I don't have an immediate need for it but my first thought is I would be afraid of retaliation. If the blocker found out I blocked them, would their comments become more snarky or harsh?
I do have to say that you, MrBee, see all the flags and read most or a lot of the comments that get posted here. You see the borderline snarky or just plain snarky comments, you see the patterns. (You even see all my flags to move a thread into a different category. Sorry!) I'm pretty sure you didn't create this thread for shits and giggles. You probably saw a reoccurring issue and you decided to open up the discussion about it. Thanks for including us. I look forward to seeing your next steps.
grapefruit / 4997 posts
It's a shame that these features need to be implemented but I guess you have to do what you need to in order to protect your growing business. This is the nicest parenting site that I have encountered on the internet and I hope it continues to be. It still has that "friendly, caring, hometown" feel to it that I hope doesn't go away. So many posters really share so much of themselves and valuable information with us.
Many of us have strong opinions about certain topics but labeling it as "bullying" is a bit extreme. Some users can bring a lot of drama but at the end of the day, it's just an online community and not real life. Any time a poster brings up a controversial topic, the OP should expect a flood of controversial, conflicting, and different opinions and not get offended if the responses do not match your own. HelloBee has been a good source for me on parenting issues so I do hope you are able to maintain this site for a long, long time. Whatever you decide, I hope it doesn't drive the price up too much.
honeydew / 7589 posts
@yoursilverlining: I know of at least two regular posters who left because of bullying, so it definitely happens.
grapefruit / 4441 posts
I only read the first page of responses, but what if each person just had more control over their own experience and could mute/hide a specific user's threads OR responses...so as not to see and be bothered by anything snarky? Just like we can hide boards we don't have interest in or boards that could potentially be upsetting...
eggplant / 11287 posts
Hey. Guys. This is the INTERNET and we are GROWN UPS.
I don't believe either of the features are even remotely necessary.
pineapple / 12566 posts
I can see how some users might be interested in the suggested features, but I personally don't feel the need for them.
wonderful pomelo / 30692 posts
I'll be curious if, when these features are implemented, we could learn how much they are being used. It's possible some of the people that would use them aren't speaking up but will really get a lot of use out of features like this!
honeydew / 7667 posts
I agree with @LovelyPlum: perhaps the community policies need to be better defined.
wonderful pear / 26210 posts
I am for moderation on the site, this probably colors my opinion. A good moderator is someone that sees that both parties involved in the incident could be at fault and doesn't assign blame. In most instances, it's clear that both people could use a reminder that their tone and how they delivered the message could be viewed by the other party as inflammatory.
From a business perspective, though, and this site is a business, it makes sense to build a feature and leave for the users to decide what to do with it, rather than have people moderating that should really be concentrating their efforts on growing the business, not settling squabbles among strangers.
As for the bullying, if it is truly an issue, some community rules should be written around them.
wonderful pomelo / 30692 posts
@mrbee: The community policies do say to be civil and no personal attacks. Do you feel like the instances you've seen of "bullying" actually HAVE been civil and weren't personal attacks?
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