DH just brought home McD's tonight for dinner (so not healthy, but it's our guilty pleasure). And when we opened up the bag, they forgot our fries! The fries are my favorite part 
If this happened to you... what do you do now? Or in general, if a restaurant forgot part of your to go order, what would you do?
24 votes
grapefruit / 4110 posts
I at least call to let them know. If McDs was close enough, I would go back. I am a very picky water and inspect my food before leaving the pickup window.
kiwi / 629 posts
I'm pretty lazy and I don't like confrontation, so I probably would just let it go. I might not ever go back to that restaurant though. I hold grudges 
Recently we called for Chinese food delivery and when our food still hadn't shown up in 1.5 hours I called them and they were like "oh sorry, we got busy. It will be another 45 minutes" so I said "you know what, that is unacceptable. We'll just cancel our order." Then we went to McDonald's (at that point it was almost 9pm and we were starving). We haven't ordered from that restaurant since, and probably won't for a long time...
coconut / 8305 posts
This actually happened to me the other night.... at McDonald's! I'm on such a restricted diet that my stuff is always "modified" and there are VERY few places I can eat other than home so, most of the time if I'm stopping to pick something up I'm too tired and too lazy to cook and generally too hungry to wait any longer soooooooo I just deal with it. =/
coconut / 8430 posts
We decided that it was too much trouble/too late at night/too hungry to go back for fries. So I stewed for a bit while I ate my burger. There was a phone # for the restaurant on the receipt, so I gave it a call and they said they remembered our order and apologized and next time we come in they'll replace our order!
Funny how an apology and promise of free food makes it all better 
hostess / wonderful persimmon / 25556 posts
This is why my husband refuses to ever go through the drive-through (unless we're sick or something). He has to check the bag to make sure we got everything we were supposed to get. Drives me BONKERS because I hate going in but I guess it's good we never miss part of our order? Blah, both are annoying. Sorry you missed out on your fries!!!!
GOLD / eggplant / 11517 posts
Depends on what they forgot lol. DH. Would have to return to get my fries. that is the best part of fast food!!!
GOLD / wonderful coconut / 33402 posts
If it was the fries I would have to go back. That is my favorite part, esp at McDonald's!
grapefruit / 4669 posts
I would call them and expect free ones when you go back. I always check right after I pull away from the window to make sure we've got everything because I have been screwed by fast food places a lot!
wonderful olive / 19353 posts
I'd definitely call immediately to let them know. They normally offer you to come back and pick it up or put your name on a tab for future pick up. If it's close enough, I'd go back. Otherwise, I'd take an IOU. I paid for it, I want it!!!
blogger / watermelon / 14218 posts
For this specific reason (many many times I was disappointed in no fries, etc) Wagon Sr. insists on going through the entire bag of order while sitting at the drive-thru window before driving off. Annoying but worth it!
grapefruit / 4400 posts
Before baby, I would go back... but post-baby, it's not worth it to strap her back in and make the trip. This actually happened to us the other night (at Jack in the Box... they forgot our tacos!) and we decided against going back.
wonderful grape / 20453 posts
For a dollar or two's worth of fries, I'd let it slide. I do always check my bag before I pull away, though!
cantaloupe / 6800 posts
I wouldn't have left without checking if everything was there/right in the first place ;P
If I made it all the way home, I wouldn't go back that night..how easily could people lie about that? 15 min later is plenty of time to eat fries so I'd assume they wouldn't believe me
pomegranate / 3272 posts
Our McD's isn't that far away but I've definitely made DH go back for stuff they forget or make wrong. He didn't check once and they forgot to give us the second bag. That makes it sound like we had a huge order! But for some reason they bagged our fries and our sandwiches in different bags. We always check our order before driving away now!
coconut / 8430 posts
@blackbird: haha that's what DH said, but it was more about eating my meal without the fries. It's an integral part if I'm going to be indulging in Mcd's!
grapefruit / 4056 posts
I would go back I think ... but we always check the bag before we drive away. It only takes a couple seconds to peek in the bag and do a little inventory!
clementine / 814 posts
Any time this has happened or if my order was wrong - I go on their website and write an email or if not write a quick note to their corporate office. Usually receipts have the restaurant # on them and I include that. Each time Ive been sent a voucher of some sort for a free meal the next time I go in.
I guess I have too much time on my hands though :-).. just not enough to drive back!
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