Just a vent about BRU....

Two times now I've tried to buy something from their website....and it won't let me! The website says there is no ship-to-home option and the item is not available in stores....the only option is ship-to-store. Ok fine, I live within a couple stores! But then when I select that option, it says that my item is not available at any stores near me (I make the search a 50 mike radius too!) so I think this is really lame.....obviously it's an online only product, of course it's not showing up at any stores! Why wouldn't the main BRU warehouse ship the item to the store like it says it would!! I just don't get it.....

Is my rant confusing? Has anyone ekes ever encountered this?