They recently cancelled one of my orders because they could not fulfill the order. I just received a refund email and they didn't refund my shipping...I guess I will call tomorrow!
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They are pretty good at doing what we want.
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@Mrs. Jacks: good to know!
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@autumnlove: pita!
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ugh what a pain! I ordered from zulily once. didn't like how it took foreverrrrrrrr to get what I ordered, so never again!
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I keep going there hoping to find a good enough deal to get excited about and I haven't yet... maybe I am just too cheap.
I sure hope they refund the shipping since they never shipped it!
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Carter's did this to me. Didn't even email me, or call (but claimed to have done both when I called like a month later wanting to know WTH my kid's snowsuit was! Terrible customer service. But at least they didn't charge me for shipping!
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@chopsuey119: same! Soooo long for shipping.
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Wow. If yhey don't issue a refund I would do a chargeback with the credit card company since you didn't receive the merchandise.
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Wow, that's annoying. Hope you get your money back!
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They will refund the shipping! Wooohoo.
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10 comments