I am reviewing my explanation of benefits sent by insurance for my physical therapy for the past 2 weeks and I don't understand any of it
Even after calling my insurance company, they couldn't shed more light than "this was for manual therapy" vs. "this was a therapeutic activity" (what activity?.. they couldn't give me any more detail). Also, everything was billed at 15 min but I definitely remember that we did not perform some activities for 15 minutes.
I wish there were more info so I could understand what to ask for and what to decline during my next PT visit!
ETA: Would my PT office be offended if I asked them to explain the different items billed?