I checked out a new hair salon last week to get my roots touched up. The hair salon had been recommended by two friends and also had high ratings on Yelp so I felt pretty good going in. The touch up went well and I returned today to get my hair beach permed (as in beachy, loose waves). The salon owner worked on my hair and we had discussed what I was looking for at the touch up - I also showed her a picture of the look I was going for.

Cut to two hours later and I look like I have strings of ramen noodles hanging from my head. She said we had to let it air dry and that it would loosen up a bit, but I had a bad feeling about this. My hair was so curly up to my scalp, whereas the picture I had shown her had straighter hair on top that led to waves on the bottom. But, I decided to just wait it out for a little bit and give it a chance.

By the time I got home, I looked like the Bride of Frankenstein. I kid you not. I hardly ever pay to get anything done to my hair other than a haircut so this was a huge chunk of money for me to spend on it. It. was. BAD.

I don't know why I felt bad about calling the salon (probably because everyone there was so nice) but I did. I felt really bad doing that, but I also couldn't justify NOT saying anything when I paid so much $$ to have this done.

So, I'm going back in the morning to see what can be done about my hair. I really may cry if this can't be fixed and I'm not usually one to get dramatic about this type of thing. Can you even redo a perm so quickly?? Also, in this case, what would you expect financially? Would you expect them to refund the full amount of the perm if they can't fix it? If they can fix it, I'm assuming they won't charge me for it, but do I tip again and, if so, how much? I tipped 20% both times I went to the salon (so twice in a week since they said I couldn't do a root touch up and perm in the same day) and also tipped separately for the women who washed my hair. Lastly, I think the owner is going to be the one who tries to fix my hair, but I'm scared she'll only make it worse! What would you do in my shoes?

I am definitely freaking out that I spent so much money and look like utter crap. I had asked for this treat as a Christmas gift from my husband, and will be so sad if all of this ends up being a huge waste of time and money. I can't even emphasize how bad this looks. Total poodle hair. NOT beachy, loose waves!