Seriously, if you are going to a place of business and expect someone to give you one-on-one attention, why wouldn't you make an appointment? I handle reservations/booking at a pretty high volume venue and it kills me when people show up but don't call first. I would say about 2/3 of people make appointments, while the other 1/3 randomly appear and expect to be helped immediately. Don't get me wrong, I do my best to be helpful but if someone is currently using/has already reserved the space you're interested in, I'm not going to interrupt them so you can see it. I used to do sales at a wedding venue and people would show up DURING WEDDINGS wearing ratty old clothes and expect a tour. Really? I also want to stab folks when they make appointments and show up hours later, again expecting immediate assistance. The world doesn't revolve around your schedule!!!

end rant.