http://m.fastcompany.com/3029762/how-a-popular-two-letter-word-is-undermining-your-credibility
WDYT
wonderful pea / 17279 posts
Work may not be the best board for this; feel free to move it.
I use "so" all the time especially in my writing often to demonstrate cause and effect or just explain why. I had no idea how condescending it sounds, although after some reflection I have been on the receiving end of some questionable "sos."
clementine / 927 posts
I think of it in the same way as "like". We're trying to get my stepdaughter (10 years old) to stop using "like" and "so" in her speech.
nectarine / 2433 posts
@Mrs. Lemon-Lime: I kind of understand the point the author is making but I can't say that this is something I notice happening much in professional conversations although I will listen for it now. I think a lot of what he is saying has to do more with the way the speaker delivers the message than anything else.
In terms of using "so" in written documents I will often use "as such" or "as a result" when dealing with cause an effect because "so" can sound very informal and not as definitive.
wonderful grape / 20453 posts
I tend to see "therefore" or "in conclusion" instead of "so" in formal documents....but conversation is generally casual around here and I hear it often.
pomelo / 5129 posts
I think there's a difference between using "So" as a linking word and as a filler word. In cases of a filler word, I think it does hurt your credibility. It looks like you're not confident in what you're saying, and so, you have to say things to create pauses in which your brain can catch up and figure out what to say.
(see what I did there? )
It was a major focus in a training class I took last semester. the professor made as big a deal out of "so" as he did "um" and "uh"
pineapple / 12802 posts
huh! Interesting. I don't think I use "so" when describing my job position or responsibilities to anyone. I guess I just don't feel like it's all that important so why bother making it sound all distinguished and stuff. I totally see what the author is saying though and I'm going to be mindful and see if I can catch myself doing it.
honeydew / 7444 posts
@MaryM: I agree there is a difference between filler word and linking word.
I use "so" a lot in my everyday speech and I have been trying to catch myself from starting conversations that way. I think it makes you sound unsure and timid.
Personally, I think "like" is a much more damaging!
pineapple / 12802 posts
@Freckles: yes! I hate "like" and try really hard to only use it when truly appropriate and not as a filler.
ETA: Come to think of it, any word you use as a filler can have the same affect. Um, So, Like, etc.
wonderful pear / 26210 posts
I have to admit I do use "so" a lot in the ways that the article mentions not to, and I am going to make an effort to avoid doing it. I tend to use it a lot in written comms, that's going to take some work to stop.
squash / 13208 posts
I don't recall ever hearing people start with "so" but now I will be on the lookout!
I know in a previous post someone mentioned how we always say "sorry" and oh my goodness, once I started looking for it I heard it all.the.time!
GOLD / wonderful apricot / 22646 posts
I'm a technical writer for consulting and b2b sales and rarely see 'so' used nor do I use it in my writing. I can definitely agree w the article.
honeydew / 7444 posts
@looch: I find it much easier to catch in written communication! I don't think I've eve used it in written comm though.
@.twist.: a friend of mine uses umm and like all the time! She is so smart but her frequent use of those words definitely hurts her image.
cantaloupe / 6800 posts
@MaryM: I agree with all of that.
So is similar to saying "like", I use it often to carry one sentence to the next in a filler-way. I guess in place of saying "Um" lol
honeydew / 7667 posts
@Mrs. Lemon-Lime: When using a word to show cause and effect I usually use "thus" just another option
pomegranate / 3983 posts
@MaryM: so...uh...what are you supposed to say instead to let your brain catch up?
pomelo / 5129 posts
@Baby Boy Mom: It's better to pause than to say filler words. the professor I had tried to get us to stop and think instead of making noises.
He also pointed out uses of "and stuff" at the end of sentances, or "and things like that"...words that add nothing of substance.
persimmon / 1404 posts
I absolutely agree with the author on this. Using "so" and "like" as filliers in the workplace (and elsewhere) is a huge pet peeve of mine.
grapefruit / 4800 posts
It doesn't ususlly bother me unless it's excessive. But normally I use it or hear others use it to separate niceties from ok now it's time to get down to business and here's why we organized this lunch or meeting.
honeydew / 7235 posts
So I'm totally guilty of doing this (ha!! See what I did there). I don't do it in work emails though, I don't think. But fefintely when emailing texting with friends.
pineapple / 12802 posts
@MaryM: oh man! I totally say "and stuff" all the time! hahaha oops.
pomegranate / 3983 posts
@MaryM: interesting! At one of my old jobs I used to be hyper aware of this but I haven't thought about it in years!
wonderful pea / 17279 posts
@MrsH: I use "thus" alot too especially in verbal communication. Just for fun I like saying "shall" as well.
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