so i bought a couple of dresses from zulily last month; when they finally came in i was saddened to find that i hated the fit/size~
they were "final purchase" items that weren't returnable, but on a whim i decided to email them... it took a couple of weeks, but i sent back the dresses and they issued me a store credit 
never hurts to ask!
coconut / 8498 posts
Good to know! I've never bought anything for myself because of the "final sale" policy.
pomegranate / 3053 posts
That's nice of them. I recently ordered something for my son and I noticed it was taking a while. Sometimes it does take a while. Then one day I get an email from them saying that they can't send me the item and credited me the item and gave me a $15 credit for the inconvenience. I REALLY wanted that item. But it's okay. I've seen it on their site from time-to-time so I'll just order it again. Had they not given me the $15 credit I would have been more annoyed. So good customer service for sure!
wonderful olive / 19353 posts
That's awesome they accepted the refund and issued you store credit! Customer service for the win!
hostess / watermelon / 14932 posts
definitely never hurts to ask with any company! i called fisher price and got a free rock and play because the sling part was moldy and not cleanable.
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