So this is a vent more than anything. On Wednesday we took in our car because the "Service Breaks" light came on. The dealership fixed it, costing us over $700 and we were on our way. Until we drove and realized our car was driving rough and it never did before, so I took it back into them today. They called my DH & said "for some reason the struts are locked up but we can't do anything until we hear from the manufacturer, come pick up your car." UM....so you are sending me home with a broken car that YOU did for the entire weekend, the weekend I have to take my grandmother to dialysis & we have Christmas out of town. It drives so rough I can't trust my daughter in it or my grandma with ports & nausea...what do they expect me to do? I'm so mad that this is their customer service and the fact they were rude to my husband and won't fully admit this is their issue (I have paper work proving during the overall check they performed our struts/shocks were marked "good.) I'm awful at confrontation, but I want to demand a car from them for the weekend so we have reliable transportation until they fix it.