I think this has got to be one of the hardest jobs in the world... listening to people who experienced terrible things, and having very little control over the situation. I would have a very hard time with it, I think.

I am ok at staying calm and absorbing stress, but I struggle in situations where I have no control. Also, I read one 911 operator say that he rarely got any closure on the calls: he wouldn't know if the injured person he was just talking to made it or not. That would really bother me, I think.

Could you work as a 911 emergency operator?