My job requires some amount of customer service and I despise the notion that the customer is always right, because lets face it, that's not true!! I have a hard time putting a smile on my face and apologizing when I know the other person is wrong. It is especially bad when they criticize my level of service when I know I have done everything I could for them!
What aspect of your job do dislike the most??
hostess / wonderful watermelon / 39513 posts
I have to cover the customer service manager's days off about once or twice a week! Customers can be so snotty.
bananas / 9229 posts
The hours! It's 8:20 pm EST and I'm still at work. Been here since 8 am...
pomegranate / 3863 posts
@LindsayInNY: ugh that's awful!! I thought my 10 hour days were bad..
blogger / wonderful cherry / 21616 posts
@petunia354: ha. my clinic is really great about that in that they don't teach that the customer is always right. We are allowed to be candid with them if they swear/yell at us. thank goodness.
My least favorite is the repitition. I do the same thing all day long so my ten hour days seem pretty long.
pear / 1974 posts
Answering the phone! which is basically a big part of my job as a legal assistant but i hate it!
admin / wonderful grape / 20724 posts
Haha a lot of what I do at Hellobee is customer service!
bananas / 9227 posts
I'm currently a SAHM and I hate not having breaks. A few 15 minute breaks during the day would be just wonderful!
pomelo / 5524 posts
@mrbee: You're pretty good at it!
Mine is the commute! I commute anywhere between an hour and 15 to an hour and a half each way!
If we're talking strictly job responsibilities, dealing with our employees who feel entitled to things. The higher paid people in our company and the lowest paid people in our company are all people the last time I checked...and you shouldn't be looking for an exception to the rules based on your title.
pomegranate / 3863 posts
@Crumbs: You have one of the toughest jobs there is! I'm not sure I'd be cut out for it...I admire all of the SAHM's!
cantaloupe / 6146 posts
Appointment reminders! Ugh! They are always so awkward!
Hey this is x calling from y with an appointment reminder for z.
This is z.
Oh hi. See you tomorrow at 2 ok?
And the commute is brutal, too.
watermelon / 14467 posts
That if I make a mistake, no matter how small, it's out there for the world to see and a big deal is made about it, but if someone from another department makes a mistake, it could be decades before anyone notices.
cantaloupe / 6146 posts
@evansjamie: That sucks. Why is that that your department is so visible?
watermelon / 14467 posts
@pastemoo: I am the marketing/PR coordinator at a historical society, so if a letter gets transposed in a publication or the designer doesn't make a requested change before printing, the crap hits the fan. However, if someone in collections incorrectly catalogs something, it could be years before a researcher wants to pull that specific item and the person who cataloged it could be working elsewhere.
@tinyperson: Agreed! The utter disregard for deadlines is maddening.
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