I didn't have a bad birth experience either time, but I loved the hospital that I delivered at as well as my delivering OB for DS2. With DS1, I had a midwife who barely interacted with me, and the hospital was/is very highly rated, but very basic. With DS2, my OB was really involved, L&D nurse amazing, and the hospital has a brand new maternity ward with whirlpool tubs in every room, room service. It was great!